CROWD MANAGEMENT REQUIREMENTS IN BOSTON, MA – WAIT'N | Waitlist & Crowd Counting App for Bars, Nightclubs and Restaurants

CROWD MANAGEMENT REQUIREMENTS IN BOSTON, MA

With more than 4 million people living in the greater Boston area in 2017, city managers and fire-departments are on the offense when it comes to managing crowds. Municipalities require businesses to be informed and proactive when it comes to managing the flow of guests and maintaining capacity below fire-code limits. To help even more, we've put together this article with some important points that local fire departments and code enforcement agents look for when issuing licenses or policing businesses. 

PURPOSE OF CROWD-CONTROL REGULATIONS

In the wake of deadly fires at crowded venues, like the  Station Nightclub in Rhode Island in 2003 where dozens were killed and hundreds injured, several states, including the state of Massachusetts, enacted sweeping fire-prevention and crowd-control regulations that strongly focused on preventing similar incidents at nightclubs, dancehalls, and bars.

SWEEPING REGULATORY CHANGES FOR PLACES OF ASSEMBLY

Among the many changes, the Massachusetts Legislature and the Commonwealth's Board of Fire Prevention Regulations placed significant requirements on places of assembly with a capacity of 100 or more. These include the installation of automatic sprinklers, the prohibition of indoor pyrotechnics, and the submission of a valid certificate of inspection issued by the local building inspector and endorsed by the fire chief for the issuance and renewal of liquor licenses. Moreover, the state and local licensing commissions have increased both fines and criminal penalties for owners that permit certain dangerous conditions to persist in any place of assembly.

DESIGNATION OF A CROWD MANAGER 

As of 2011, all places of assembly with a capacity of more than 100 must designate and maintain a state-certified crowd-manager on-site at all times during regular business hours who must complete a daily  fire-safety checklist. In addition, crowd-managers must submit for  retesting and recertification every 3 years through the state of Massachusetts website.

IMPORTANCE OF COMPLIANCE  

Local authorities are on the lookout, and conduct regular inspections of buildings and places of assembly. Every month, local fire-safety inspectors cite hundreds of Boston area restaurants, nightclubs, and bars maintaining unsafe conditions inside their buildings. After receiving a citation, and depending on the circumstances, business owners may be required to appear before before the local licensing officials for a disciplinary hearing. Among the most common penalties for business owners is the suspension or revocation of their business or alcoholic beverages licenses.