APPS TO MANAGE WAITLISTS FOR RESTAURANTS, BARS, NIGHTCLUBS, RETAIL, AND EVENTS – WAIT'N | Omni-Channel Crowd Management


APPS FOR WAITLIST MANAGEMENT HELP BUSY VENUES MAKE SALES, IMPROVE GUEST SATISFACTION, AND DRIVE REPEAT BUSINESS, ALL WITH FEWER HEADACHES AND LOW OVERHEAD



With so many solutions for restaurant host stands, it can be difficult to decide which to choose.  

WAIT'N is a smart, cloud-based solution that emphasizes the guest experience while incorporating COMMON staff functions SUCH AS TALLY COUNTING AND  SMART WAITLIST MANAGEMENT INTO A MOBILE APP. 


CROWD MANAGEMENT PLATFORM


THE WAIT'N CROWD MANAGEMENT PLATFORM INCLUDES A SMART APP TO MANAGE WAITLISTS AND CONTROL CROWDS. 


THE WAIT'N STAFF APP  COMBINES WAITLIST MANAGEMENT, CROWD MANAGEMENT AND ORDER SCHEDULING, AND WORKS ON ANY DEVICE. 


DESIGNED FOR BOUNCERS, HOSTS, AND DOOR PERSONS, WAIT'N MAKES IT EASY TO MANAGE WAITLISTS, TRACK WAITING TIMES, AND SEND SMS ALERTS TO GUESTS' MOBILE DEVICES WHILE TRACKING OCCUPANCY.



THE WAITN MOBILE STAFF APP

MAKE YOUR CUSTOMERS HAPPY WITH WAITN, THE CROWD MANAGEMENT PLATFORM THAT INCLUDES A DIGITAL WAITLIST MANAGEMENT SOLUTION SPECIALLY DESIGNED FOR BUSY VENUES. 



THE STAFF APP INCLUDES CROWD MANAGEMENT TOOLS LIKE A DIGITAL TALLY COUNTER FOR MONITORING YOUR OCCUPANCY, NO-SHOW REDUCTION TOOLS LIKE CUSTOMER GEO-LOCATION AND LAST CHECK-IN TIMES, AND QUEUE MANAGEMENT TOOLS SUCH AS SMART WAITLIST QUOTE TIMES, SMS CUSTOMER MESSAGES, AND EASY MONITORING OF QUEUE SIZE. 

WAITLIST MANAGEMENT FEATURES

ADD TO WAITLIST

Add guests to your waitlist using the WAITN Staff App.


ACCURATE QUOTES 

We calculate the expected wait for each Zone / queue. 


SMS ALERTS

Guests receive an SMS when they're added & paged.


GUEST INTERACTION

 Guests can view and update their queue / reservation.

CROWD MANAGEMENT PLATFORM


GUESTS EXPECT YOUR BUSINESS TO BE READY TO SERVE THEM. SHOW THEM YOU'RE READY BY GIVING THEM CONTROL OF THEIR RESERVATION WITH THE WAITN GUEST APP.  WITH NO APP TO DOWNLOAD, GUESTS WILL THANK YOU FOR MAKING THEIR EXPERIENCE SIMPLE, EFFICIENT AND APPRECIATED.  



GUEST INTERACTION FEATURES

NO DOWNLOADS

Guests don't need to download an app TO INTERACT WITH YOUR VENUE.



SELF-SERVICE

GUESTS CAN MODIFY THEIR RESERVATION ONLINE WITHOUT INTERRUPTING YOUR STAFF.



GUEST APP LINK

Guests receive a LINK TO THE WAITN GUEST APP WHEN THEY ARE ADDED TO YOUR QUEUE.



EASY UP-SELL

  OFFER AND SELL SERVICES TO YOUR QUEUING GUESTS WHEN YOU UPGRADE TO ENTERPRISE.



CROWD MANAGEMENT PLATFORM


 WITHOUT THE NEED TO RETURN TO STAFF FOR REQUESTS SUCH AS CHECKING THEIR PLACE IN LINE, ADDING ANOTHER PERSON TO THEIR PARTY, OR CANCELING THIER RESERVATION, YOUR STAFF WILL HAVE MORE TIME AVAILABLE TO PERSONALIZE THE CUSTOMER SERVICE EXPERIENCE FOR YOUR GUESTS.



CROWD MANAGEMENT FEATURES

PEOPLE COUNTING

Keep track of occupancy using the built-in digital tally counter.


TRACK CERTIFICATIONS

Store your completed crowd-manager certifications online.


MULTIPLE COUNTERS

Keep track of Zone capacity with staff at different entrances.


MULTIPLE USERS

 Staff users can update and manage QUEUES AND TALLY counts in real-time.


Bar & Nightclub Waitlist Management App

If you're looking for a bar or nightclub waitlist management app that helps increase sales, reduce no-shows, and increase customer retention, then WAIT'N is a right for your business. For busy bars and venues, WAIT'N also combines a digital crowd counter to keep track of venue occupancy. Designed with the guest in mind, WAIT'N makes the experience of waiting simple, easy and rewarding for the guest. To learn more about waitlist management for bars, nightclubs and taverns view our bar and nightclub page. 


Restaurant Waitlist Management App

If you're looking for a restaurant waitlist management app that helps increase sales, reduce no-shows, and increase customer retention, then WAIT'N is a right for your business. Designed with the guest in mind, WAIT'N makes the experience of waiting simple, easy and rewarding for the guest. To learn more about waitlist management for restaurants, view our guide to restaurant waitlist management