A Queue and Crowd Management Automation Platform – WAIT'N | Omni-Channel Crowd Management

WHY CHOOSE WAIT'N?

Our platform integrates many point-solutions into one, creating a staff and guest experience that is easy and efficient.

NO APP DOWNLOADS WAITLIST APP WITH NO APP TO DOWNLOAD IMPROVES CUSTOMER SERVICE

100% cloud-based technology.    

Automatic updates.    

Works on iOS, Android & desktop.

ENTERPRISE PLATFORMWAITLIST APP WITH SIMPLE STAFF INTERFACE REDUCES OVERALL WAIT TIMES

Queue Management System (QMS)

Crowd-Flow Management System (CFMS) 

Order Management System (OMS) 

ONE POINT-OF-SERVICEWAITLIST APP WITH CUSTOM FEATURES FOR EACH BUSINESS

One App For Crowd Management Staff

One App For Guests Delivered Via SMS

Manage All Channels From A Single Interface

SIMPLE, EASY TO USE STAFF APP

Your staff will thank you for such an easy, intuitive interface. It's simple, easy and quick. 

WAIT'N HAS A SIMPLE APP INTERFACE FOR BOUNCERS, DOOR PERSONS, AND HOSTS TO MANAGE THE WAITLIST AND OCCUPANCY



EVERYTHING IN ONE PLACE FOR STAFF

Designed for iPhone and iPad.

HUD shows Occupancy, Reservations, and Queues

 Digital tally counter to track occupancy.  

 'Contactless' guest ID codes for social distancing.

Location-based customer arrival tracking. 

 Omni-channel integrations with your apps. 

SIMPLE DASHBOARD FOR  THE CUSTOMER

Give your customers more freedom when they can monitor their spot in line!

EASY SMS APP FOR GUESTS

 No app to download, no installation required.

Guest can view their place in line.

 98% accurate expected wait time prediction.

 Customer can update their reservation remotely. 

Manage click-and-collect and curbside pickup. 

 Customize guest app, and SMS messages.

WAIT'N GUEST DASHBOARD SHOWS WAIT TIMES, GROUPS AHEAD, AND VENUE INFO TO IMPROVE CUSTOMER SERVICE

GUEST DASHBOARD
(HOSPITALITY VERSION)

GUESTS LOVE OUR PLATFORM

We've simplified waiting in-line for your customers by designing a guest app that's informative and easy to use  

WHAT DID THEY DO WHILE WAITING?

Watch the video to find out

With no app for the customer to download, and no queue line for the customer to stand in, your guests are given back their precious time, making them feel welcome, special and appreciated. 


LEARN MORE

READY TO  GET STARTED?

WAIT'N combines queue and crowd-control automation to enable crowd-managers to work from iPhone. 


PRO


INCLUDES:



Queue Management System (QMS)
Digital / Remote Queue (via SMS)
Integrated Tally Counter (+/-)
Platform API Enabled
Real-Time Occupancy HUD
Automatic Updates
1 on 1 Customer Support / Setup  


OMNI-CHANNEL SaaS

ENTERPRISE


ALL OF PRO PLUS:



Crowd Flow Management System
Order Management System (OMS)
AI Enabled Camera Support
IoT Smart Sensor Support
Kiosk / Self-Service Support
Location-Based Arrival Tracking
Enterprise Support   

NON-PROFIT


ALL OF PRO PLUS:



Crowd Flow Management System  
IoT Smart Sensor Support
Kiosk / Self-Service Support  
Non-Profit Pricing 
Location-Based Arrival Tracking 
3mo Enterprise Support  


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